Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties.
Information You Provide
- Account Information: name, email address, phone number, and password when you create an account.
- Listing Information: property details, photos, descriptions, pricing, and location data when you create a listing.
- Inquiry Information: messages sent through our inquiry forms, including your name and contact details.
- Payment Information: billing details processed through our secure payment processor. We do not store credit card numbers on our servers.
Information Collected Automatically
- Usage Data: pages viewed, search queries, listings favorited, and interaction patterns.
- Device Information: browser type, operating system, device identifiers, and screen resolution.
- Location Data: approximate location based on IP address to provide region-relevant search results.
- Log Data: IP addresses, access times, referring URLs, and error logs.
How We Use Your Information
We use the information we collect to operate and improve our platform:
- Provide, maintain, and improve our lakefront property marketplace.
- Connect property sellers with interested buyers through our inquiry system.
- Send transactional emails about your account, listings, and inquiries.
- Personalize your experience, including search results and property recommendations.
- Detect, prevent, and address fraud, abuse, and security issues.
- Analyze usage patterns to improve our platform's performance and features.
- Comply with legal obligations and enforce our Terms of Service.
Data Security
We implement industry-standard security measures to protect your information:
- All data transmission is encrypted using TLS/SSL.
- Passwords are hashed using bcrypt and never stored in plaintext.
- Regular security audits and vulnerability assessments.
- Access controls that limit employee access to personal data on a need-to-know basis.
- Two-factor authentication available for all user accounts.
While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you.
- Correction: request correction of inaccurate or incomplete data.
- Deletion: request deletion of your personal data, subject to legal and contractual obligations.
- Portability: request a machine-readable copy of your data.
- Objection: object to certain processing of your data, including marketing communications.
To exercise any of these rights, contact us at the address below. We will respond within 30 days.
Third-Party Services
Our platform may contain links to third-party websites or integrate with external services. This privacy policy does not cover those services. We encourage you to review their privacy policies independently.
Third-party services we use include:
- Payment processing services for secure transactions.
- Cloud hosting and infrastructure providers.
- Analytics services to understand platform usage.
- Email delivery services for transactional communications.
Children's Privacy
Lakefront Finder is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, for significant changes, by sending an email notification to registered users.
Your continued use of Lakefront Finder after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, reach out:
Lakefront Finder
Attn: Privacy
92 Caplan Ave, Suite 603
Barrie, ON L4N 9J2, Canada